Business Services Workflow Administrator

Location: Brisbane 

Contract Type: Permanent 

MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history.  We're known for our legal and consulting expertise - and for our inclusive and authentic character.

Our purpose is to create sustainable value with our clients, people and communities.  That means we have a proud history of providing excellence to clients, nurturing our people and giving back to the communities in which we live and work.

We value excellence, curiosity and collaboration.  Clients rely on us for our responsive, commercial approach.  Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.  

As a highly valued employee we will also provide you with a wide range of benefits. To view our benefits, please copy this link into your browser www.minterellison.com/-/media//Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-2024.ashx

Your role
 

We are looking for an experienced Business Services Coordinator to join our Brisbane Business Services team for a permanent full-time position. The successful candidate will be responsible for ensuring consistent quality of work, and being involved in a broad range of duties within the Business Centre such as:  

• Coordinating work such as: document production (printing, scanning, copying, binding etc.), mail and couriers, while ensuring requests are completed in an accurate and timely manner.
• Entry and administration of disbursements, processing invoices, reporting, and coordinating the purchase of stationery/printing materials.
• Coordinating the day-to-day workflow while prioritising service resources for key clients and acting as the escalation point for issues.
• Ensuring service requests have clear instructions and deadlines; seeking clarification when needed.
• Take a "hands-on" approach in assisting the team if required
• Training new staff members, ensuring staff follow procedures, and identifying and implementing process improvements.
• Supporting the team leader and operations manager with ongoing projects relating to business services tasks when required.

What you need

We welcome applicants who have:
 

• At least 2 years of experience working in a similar role or senior administration role, ideally within a legal or professional services environment.
• Excellent time management, ability to manage multiple competing priorities and multitask at times under pressure
• Strong organisational skills and attention to detail
• Ability to quickly develop strong relationships with team members and key stakeholders, and establish credibility and rapport
• Ability to adapt and be flexible to meet changing requirements and needs
• Solutions-focussed and confident to use initiative to make decisions
• Strong skills in influencing, negotiation, and delegation
• Proficient in MS Office suite and print production equipment/processes. Experience in ServiceNow or other workflow applications, would be well regarded.

Why MinterEllison

We offer flexible working options to encourage balance, wellbeing and support for sustainable ways of working and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

How to apply

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact Jess.Brown@minterellison.com.