Business Services Assistant

Location: Canberra

Contract Type: Permanent

MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering.

We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways.

We support sustainable ways of working regarding how, when and where you work and offer a wide range of social, financial and health benefits (see www.minterellison.com/-/media//Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-2025.ashx)

Your Role

We have an exciting opportunity for a permanent full time Business Services Assistant (BSA) to join our Canberra team.

The role has a 'hands on' involvement with all the functional tasks and responsibilities, particularly in operational areas including search and lodgement, printing/photocopying/scanning, mail, couriers, fax, stationery, printer fleet management, disbursements and recoveries, purchasing, space planning, premises and maintenance, moves, archiving, storage, safe custody, security, car parking,  environmental/energy initiatives and relevant business continuity plans.

Your duties

The successful candidate will be responsible for a broad range of duties within the Business Centre such as: 

• Assist and respond to all queries in a pleasant, helpful and professional manner
• Printing, photocopying, scanning and document finishing (e.g. binding, laminating etc.)
• Sorting, delivery, collection and distribution of mail, incoming and outgoing couriers
• Purchase, stocktake and maintenance of all stationery, mail and courier consumables
• Arranging contractors for any tenancy repairs and maintenance services
• Liaising with Building Management for security and premises requests
• Undertaking Work Health and Safety (WHS) inspections and ensuring contractor's insurances, MSDS and other WHS paperwork is up-to-date in our system
• Assisting with Search and Lodgements
• Processing supplier invoices and recharging costs to the matter(s)
• Assist in maintaining printer fleet and escalating issues when required
• Assisting with input of data for national monthly reports
• Assist with national and local projects
• Identify opportunities to improve processes and practices to enhance the service offering
• Work closely with other team members to ensure a seamless operation
• Other ad hoc duties as required

We welcome applicants who have

• At least one year experience in a similar role in a professional environment
• Strong customer service experience and focus
• Excellent time management and organisational skills
• Strong verbal and written communication skills, including the ability to liaise with people at all levels
• Solutions-focussed
• Proficient in MS Office suite
• Self-motivation with the ability to work well both independently and in a team environment
• An ability and willingness to undertake physical and mobile work
• First Aid Certificate and/or Fire Warden experience is desirable

To be successful in this role you must have a high level of initiative, attention to detail, energy and enthusiasm. Ideally, you will also have experience working in a sometimes fast paced, ever-changing environment.

How to apply

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet all the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact Jess.Brown@minterellison.com.