Café Lead

Location: Melbourne 

Contract Type: Permanent 

MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history.  We're known for our legal and consulting expertise - and for our inclusive and authentic character.

Our purpose is to create sustainable value with our clients, people and communities.  That means we have a proud history of providing excellence to clients, nurturing our people and giving back to the communities in which we live and work.

We value excellence, curiosity and collaboration.  Clients rely on us for our responsive, commercial approach.  Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.  

As a highly valued employee we will also provide you with a wide range of benefits. To view our benefits, please copy this link into your browser www.minterellison.com/-/media//Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-2024.ashx

The Team
 

As a Firm we recognise that the provision of first class legal services requires a talented and supportive team. We have a full inhouse café set up, with state of the art café equipment.

The Café Lead is main point of contact for the café and ensures the smooth running of the day to day operations. The objectives of the café lead is to lead and manage all aspects of the cafe working alongside the Client Services Team Leader, Café Assistants and Kitchen Team. 

We are currently looking for an experienced professional with a real passion for coffee, food and customer service to join our team on a permanent basis. The regular café shifts are 7.15  to 3.30pm Monday to Friday. However these may change dependant on the needs of the business.

Your Role
 

Reporting to the Client services team leader, you will take a 'hands on' involvement with all tasks and responsibilities including:

• A passion for coffee: Demonstrated experience in high-volume environments, with a strong proficiency in latte art being highly desirable.

• Administrative duties: Including staff rostering, inventory management, and financial reporting.​
• People management: Hiring, training, and performance reviews
• Continuous Improvement Culture: Encouraging innovation within the café, improving operational practices, and ensuring customers receive high-quality service in the most efficient and timely manner. ​
• Streamline Processes Nationally: Work in conjunction with café teams national to ensure consistency across all locations.
• ​Compliance: Making sure the cafe adheres to health and safety regulations, as well as food hygiene standards and internal procedures. ​
• Reporting: Ability to conduct comprehensive reporting on daily activities as well as specialised reporting as required.
• Driving & Managing budgets: Helping deliver and monitor the annual budget while identifying cost-saving opportunities
• Specialised Café experience: Be able to give expert insight into the café operations to ensure best practices are being followed and to identify potential areas for improvement.​
• Build and maintain relationships: Collaborating with suppliers and key stakeholders to maximize supplier value and ensure high-quality service in the café

More About You

You should have 2-5 years of experience as a Café lead or in a similar role within a fast-paced café environment. A passion for customer service is also essential.

In addition, you will need to possess the following skills and attributes:
 

• Barista certification/training essential
• Intermediate skills in Microsoft office suite e.g. Word, Excel, Outlook, PowerPoint
• Previous experience using a Point of Sales System and End-of-Day Financial Management/Reconciliations
• Food safety supervisor certificate 
• Experience in preparing/serving food orders
• Warden & First Aid Certificate is desirable but not essential

Why MinterEllison

We offer flexible working options to encourage balance, wellbeing and support for sustainable ways of working and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

How to apply

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact Jess.Brown@minterellison.com.