Client Services Assistant/Receptionist

Location: Sydney 

Contract Type: Permanent 

MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history.  We're known for our legal and consulting expertise - and for our inclusive and authentic character.

Our purpose is to create sustainable value with our clients, people and communities.  That means we have a proud history of providing excellence to clients, nurturing our people and giving back to the communities in which we live and work.

We value excellence, curiosity and collaboration.  Clients rely on us for our responsive, commercial approach.  Our clients include government departments and agencies, private and publicly listed companies, and small and large businesses in Australia and overseas.  

As a highly valued employee we will also provide you with a wide range of benefits. To view our benefits, please copy this link into your browser www.minterellison.com/-/media//Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-2024.ashx

Your Role

We have an exciting opportunity for a Client Services Assistant/Receptionist to join our team on a permanent basis.

Reporting to the Client Services Team Leader, you will take a 'hands on' involvement with all tasks and responsibilities including:

• Monitor and action room bookings, catering, audio visual requests

• Assist on national switchboard

• Assist clients, visitors and stakeholders in a composed and solution-focussed approach

• Meeting and greeting clients and staff and providing them with a highly professional experience

• Customer facing service – taking orders and  operating the point-of-sale system accurately. Informing customers about specials, new menu items, answering questions about the offering

• Restock inventory, monitor stock levels, and informing Head Barista to place orders for supplies as needed.

• Prepare and serve a variety of hot and cold beverages, snacks, and meals to staff and clients.

• Provide friendly and efficient customer service, addressing any inquiries or concerns promptly.

• Set up and arrange boardroom furniture and facilities according to client specifications, ensuring all equipment and amenities are in place and functioning correctly.

• Assist with the coordination of catering for boardroom meetings and events, including preparation of coffee, ordering food and beverages, setting up catering stations, and various styles of serving food and beverages.

More About You

It is highly desirable to possess the following attributes:

• Articulate and professionally presented (clothing allowance provided).

• Previous experience as a barista, or customer service role, preferably in a cafe or hospitality setting.

• Intermediate knowledge of MS Office Suite is essential

• Strong communication and interpersonal skills, with the ability to interact professionally with clients and colleagues, and work collaboratively in a team.

• Ability to adapt and be flexible to meet changing requirements and needs

• Flexibility to work varied shifts, including early mornings, evenings.

• Ability to work in a fast paced, highly collaborative team environment

Why MinterEllison

We offer flexible working options to encourage balance, wellbeing and support for sustainable ways of working and a range of social, financial and health benefits, including free gym membership - all with no minimum tenure.

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

How to apply

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact [email protected].